b gabriella N Review of Courtesy Chevrolet Group (Phoe...
I brought my truck in for an oil change and it tur...
I brought my truck in for an oil change and it turned out to be too early. As I was there talking to the mechanic, I mentioned that it seemed like the fuel efficiency seemed to drop. Being that this is my 1st truck and 1st diesel, I was not sure what to expect. Brendan explained that summer time, fuel is effected by heat. He did, however, ask if I had time for them to give it a once over to verify it wasn't something else. They took my truck and put it up on the lift and inspected it. What a great group of guys and gals! In the meantime, I stopped by their aftermarket shop and saw Brian who remembered me from 7 months before and getting my running boards put in. They checked on me and kept me informed as to what they checked and when they were doing a test drive. They made sure I was comfortable and had water or a drink. When we are ready to buy another vehicle, we will be back to Courtesy...even though there are at least two or three Chevy dealerships closer. The experience of their customer service in all areas is outstanding!
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