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About 2 years ago I purchased a 'Bond' fire table ...

About 2 years ago I purchased a 'Bond' fire table from Lowes. At this time the table was highly recommended by the sales person and i decided to make the purchase as a long term investment. The fire table was over two years old when i uncovered it on my elevated deck only to find that the wood looking resin that made up the table had crumbled everywhere.!! The fire table was double covered with protective material which was 100% waterproof and guarded against the elements. I have no place to store it inside and as it was an 'OUTSIDE' fire table you would think that it would be able to sustain ALL elements when covered properly. This wasn't the case here. I contacted Lowes for advice and they suggested that i contact the Bond manufacturing. After numerous conversations, a application was submitted to the warranty dept even though i had clearly stated that it was out of warranty. It took the warranty dept over a month to come back with an offer of $60 canadian to repair the issue myself and they were taking no responsibility regarding the matter because it was out of the 12 month warranty. $60 canadian is an absolute insult and not even worth claiming.
I've read other complaints from unsatisfied customers here and it appears that although 'Bond' are stating that its not a manufacturing fault and and its all the fault of the customer / purchaser, i would ask this, 'Why are there so many people experiencing the same issue?'. There are other companies that produce garden furniture who's products don't fall apart after a short while. In my opinion Bond products are sub standard and should not be purchased unless you want to line yourself up for disappointment. Their customer service is non existent just like the quality of their products. (In my opinion. Everyone is allowed an opinion.!!)
Anyway thats my input on the matter and needless to say i'm very frustrated with Bond in general. I certainly DO NOT RECOMMEND any of their products period.

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