Review of Apple Rehab - Farmington Valley & The Kent

4 years ago

Where do I begin

Where do I begin
1st of all the pictures look nothing like the facility. Its out-dated ,the halls reeked of bleach ,the repair work in the rooms is horrible.
The patients are given a styrofoam cup of ice water in the morning due to the fact that are no pitchers, that they can fill and leave in the patient's rooms .Also you cannot even get a simple box of tissues for your nose or whatever. They simply do not provide them .
There are a lot of costs being cut at our love cost .They also run out of food items and if your family member doesn't happen to eat the alternative or if they should not have one they will be hungry till the morning. Unless someone bring them something. If they get what they order for breakfast...
As for their physical therapy department I say kudos to them, they do provide very very good physical therapy. As far as the rest of the facility well that remains to be seen. Also forget about asking your aid or someone to get something for you because it simply will not get done they do not come back, with whatever you may have requested.
So I would look into this facility long and hard before you place a loved one that may be there for long-term or who may have a voice in their stay as to their care. If you have a loved one that is silent and we'll be quiet and just simply can't express the situation it may not be the place for them .However I would want someone to have a voice for my loved one should they not be able to speak up.
Thank you for reading this review about this facility.
Best to you and your loved one.Blessed and be well.