Nice rooms, mostly helpful staff and the cooked br...

Nice rooms, mostly helpful staff and the cooked breakfast was excellent. Note the hotel is situated on a main street and the noise carries into the room, which made it difficult/impossible to sleep. When moved at 3am due to the noise, the new room had an issue with the air conditioning staying, resulting in an extremely warm and uncomfortable night.

The noise complaint was dismissed by the manager as typical of a centrally located hotel. It was also implied that the air conditioning problem in the new room was down to an inability to operate the controls rather than an issue with the unit itself, even though we had managed to use system perfectly well in the first room.

I can understand that a certain amount of noise is to be expected but this was well above a reasonable level. This combined with the condensending attitude of the manager tainted an otherwise pleasant stay in Dublin.