Theodora Genduso

Review of Zone Fitness Clubs

If you are looking for people who are honest and h...

If you are looking for people who are honest and honestly care about you this may not be the gym for you. Once they start to get your payments, it is very difficult to stop it and cancel your membership.
I could write a book on the issues I had and the time and energy it took to get it rectified. I requested they cancel my premiership (in person, in October) because of all the issues. They continued to charge me. When I realized that I was still be charged I called. They said they needed it in writing I sent a letter and then they charged me the annual fee, and 3 months gym fees (January, Feb, and Mar). When I spoke to the owner he assured me it would be rectified... umm yeah they cancelled 2 months fees (February and March) and still charged the annual fee. Very unprofessional and money grubbing. A shame because some of the staff members are really nice.