Tenniesia Lewis

Review of United Automobile Ins Co

Most unprofessional company I've ever came across ...

Most unprofessional company I've ever came across they will string you along for as long as they can. Someone with this insurance hit my car on my way to work, they fled the scene then came back 30 mins later when the police arrived. They were at fault for braking the stop sign. We got the police report and insurance number the next day I called and arranged with Armando Menedez to come look at the car . a few days later I got the estimate. Which was only $5000 (mind you the airbag flew and everything) but i was fine with it as long as my car was able to be fixed. He even went a head to say we can go ahead and bring it to the mechanic while we await the check from united automobile insurance. I had to pay the wrecker fees and tow yard fee. Fast forward to a month of taking uber (they told me to get a rental out of pocket but I cannot afford that during this pandemic) turns out they are giving me the fault and will not be fixing the car even though the police ruled that their client was at fault. I only had this car for 5 months brand new 2019 honda so you can imagine how enraged i am about this situation.