Kesterson does a decent job on the plumbing itself...

Kesterson does a decent job on the plumbing itself - Ben s work is especially good.
However, overall communication is laborious and slow, non-plumbing work (rough landscaping repair, carpentry, callbacks for missed detail) is sloppy, and attention to detail is almost nonexistent.
Use KP&H for just your plumbing work, but pay someone else to do all the repair/replace work to put your house back in order.