Sharon cortes

Review of Linden Care

Well first off I would like to say when my Dr reco...

Well first off I would like to say when my Dr recommended sending my scripts to this pharmacy I didn't really like the idea because I was so use to going right in and picking my own scripts up and in and out the door within 5-10 min at a very small family owned family owned variety store/pharmacy however due to my Dr converting over to the e-scribing system way back before my pharmacy was on-line so I was some what obligated, being he wasn't going to no longer write a paper script is when so I can remember the first time my scripts were sent to Linden Care and I also got the the same feeling (Geez this place is going to be a nightmare was what I was thinking the first time) however it's the timeframe if you call during lunch hour or early right after they open well of course more than likely your gonna get a machine and it's not that they all split of course some are there answering phones but keep in mind people are going in and out the front door picking up scripts, other customers calling, insurance companies returning calls, people it's a very small space in an industrial area not a huge call center so I'm sure they don't have a room full of people hired to specifically answer phones all day, because I myself when I'm at my home in the NY area I go there in person and pick up my scripts so I've seen the entire operation and met the lady at the front counter picking up my scripts also some of the people over the phone in the back but never face to face because they happen to work very hard when my insurance company denied a few of my medications and then it required pre-authorization, I've also had my meds shipped to Fl no problem arrived just like it was suppose to I think the prob is people get one bad experience and then they automatically degrade the entire company when that could've been a little glitch caused due weather, one particular employee etc., who knows its always fair to give it a second chance before jumping out and degrading the entire company because I personally think they are awesome and BTW I've been getting my scripts with them now for prob a good year and half++ maybe 2 yrs,...