When I first called the front desk to ask a questi...

When I first called the front desk to ask a question about airport parking, they were not very helpful and not very friendly over the phone. From a customer service standpoint, they did not deliver well.

However, the rest of my experience with the hotel was extremely wonderful. The staff that I spoke to upon my arrival at the hotel was incredibly kind and helpful. After I had returned to pick up my car, the staff again helped me, as I had never used this parking service before.

Besides my first phone call, I was very pleased with the way the staff treated me and how helpful they were. I will definitely use them again to park. I hope that the first person I spoke with will be more helpful to those in the future and that the rest of the staff will continue their excellent customer service.