Amici's Trattoria is our favorite neighborhood res...

Amici's Trattoria is our favorite neighborhood restaurant and we frequent the restaurant almost weekly. The food is exceptional and the wait staff and bar tenders are great. We walk in and they know our favorite drinks and food. Our only bad experiences have been with a woman named Jasmine. She is a manager I believe and needs to be trained on customer service. We have had three terrible experiences with this individual. After our last experience, we actually thought about not returning to the restaurant, but felt it was not fair to the great people who work there besides Jasmine. If this establishment wants to keep its loyal customers, I would recommend sending Jasmine to customer service training.