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3 years ago

Arrowhead General Insurance is a HORRIBLE COMPANY!...

Arrowhead General Insurance is a HORRIBLE COMPANY!!!!! They are the worst insurance to have or to work with!!!! I do not even have them as my insurance but I was recently in a car accident and the person responsible for the accident has Arrowhead General Insurance. I have been waiting for 3 Months for Arrowhead General Insurance to send me my claims check in order to get my car fixed. They messed up on the insurance claim by filling it under an EXPIRED claim!!! Now Every time i call, and i mean EVERY TIME I CALL Arrowhead nobody wants to answer my phone calls, Emails, or text messages. I have left plenty of voice mails and still have not heard ONE SINGLE RESPONSE!!!! I had to call them from a completely different phone number because I feared they were ignoring my calls, emails, and text messages. Once I called from a different number the insurance lady i was assigned to, LISA JAQUEZ, finally answered the phone for the first time since they messed up on filing the claim. And now of course, they stopped responding to that number as well. This is literally the worst company to ever deal with. I fear i might have to get a lawyer involved over the situation to make sure i Am properly compensated for the damages to my car that was NOT MY FAULT! I definitely advise Everyone to STAY AWAY FROM THIS COMPANY AND THE PEOPLE WHO WORK THERE!

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