Dona Lujano Review of JW Floor Covering
On October 25th, after waiting a month for install...
On October 25th, after waiting a month for installation, JW Floor Covering sent Mynor Perez and his crew to my house to install my carpet. They spent 4 hours at my house giving every reason under the sun, that they could not replace my 17 year old carpet. It had stains (4 kids raised here), the floor was too squeaky, I would have to put a whole new floor in! My house is 70 years old, I was not looking to do all that. I bought the cheapest carpet there was, for goodness sake, just put it in! Home depot even said that he could do it of we signed a release of liability. He still refused! He was the rudest person I have ever met. He left with our carpet. We rescheduled for another 2 weeks for a different installer (all of our stuff still outside for another 2 weeks)
The installer that came out today, November 9th, Ricardo Medrano, is AMAZING! 5 star, he did everything wonderfully, with no crew, so polite. Our carpet looks incredible, Thank you Ricardo!!!
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