Bobby Chartrand

Review of Joe Machens Mazda Mitsubishi F...

ZERO integrity! Told me one price over the phone a...

ZERO integrity! Told me one price over the phone and with text messages...kept telling me to come test drive...promised it would be worth the 2 hour and 15 minute drive. We did the credit app and everything remote/over the phone so we could move quickly in person. Drive from St. Louis in traffic with my wife and 5 kids - all children 10 and under and I told them how much of an effort it would be before I left. Show up to Columbia, nothing is ready and on top of that, they jacked the price up $2,600. Unreal. Finance Manager threw his sales rep under the bus. Jeff Chick was totally genuine and thought we d make a compromise based on what his team told him but all they wanted was to get my family onsite to pressure a sale. Unfortunate.

We ended up having a fun road trip and laughed about the experience and had a great dinner, but I d be cautious dealing with these folks. Finance Manager is looking to swindle.