Vickie F

Review of Now Larimar Punta cana & Secre...

My husband and I spent our honeymoon here in June ...

My husband and I spent our honeymoon here in June 2012, and holy National Lampoon Honeymoon! Our first night, noticed the strong mildew odor, mildew on the room walls and the air conditioning was not working. Thought, third world country, oh, well. Until the second night. After spending a morning having a time share pitched to us in a very comfortably air conditioned room, we tried getting them to fix ours. The mechanic spoke no English so I used a translator. He told me to give it a few hours. A few hours later, still nada. Then I asked for a room change and was given a hard time. The new room was blissfully cool, but...there was a huge urine stain on the white comforter, broken tiles on the shower floor and a huge infestation of insects making trails across the bathroom. In the night, we were a feast for the bedbugs. Another couple from the UK got disgusted at the resort shutting down all the lights and having no entertainment after 10pm and they left to go to Iberostar. Fortunately, I videotaped EVERYTHING and submitted it to our credit card company for a refund. We gave them multiple opportunities to fix things while we were there, but nobody there seemed overly concerned about a couple who spent $5000 for a honeymoon in a suite that was infested with mildew and insects. The food was really good, though.