Tom Larrimore

Review of Shipley company

The service is awful! Our annual cleaning was def...

The service is awful! Our annual cleaning was deferred until 12/30 this year because of "shortage in service technicians."
Shipley then billed me for a service call to clean the furnace because it was acting up prior to the annual cleaning.
Shipley never provided the annual maintenance as in our plan and refused to deduct the cost difference between this and the service call. Nor would anyone ever call me back. Just awful!