Tia Hardesty Review of Smithville Communications
It's okay. Leaps and bounds better than Comcast, n...
It's okay. Leaps and bounds better than Comcast, no doubt. The pricing is consistent, I don't have to call them every three months to keep from getting ripped off, that part is great. Customer service is decent and the installation team was wonderful. We've had service for a few years. There's a couple drawbacks. One is that the connection isn't perfect. It's a bit like DSL in that it seems to slow down at peak times. It's still fast, but noticeably not *as* fast. The other drawback is that every few months the internet service just goes down for a bit. Sometimes it's obvious. There's a storm and fiber is fragile. Other times I have no idea what happened.
But still, if you can choose between this and Comcast, it's no contest. Way better and, most of the time, way faster. When we switched, it was cheaper, too.
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