This company has people selling their subscription...

This company has people selling their subscriptions under false pretenses of getting coupons as the main selling point. As a customer when you call to report a newspaper issue they say they will resend and then never do. When you call in for a 2nd time because they haven't sent it they say they will forward the message to their contractor. When I finally cancelled (after being refused to be allowed by irvine) they said they would refun my money and now they are claiming it is "in the mail." I have never had this much issue with ANY newspaper service in the states I have lived in.