Adriana Valverde Review of Chick-fil-A Hilltop Marketplac...
Since the new owners some years took over, custome...
Since the new owners some years took over, customer service has been rated a 0. But being the closest to me I have no choice. Ordered food this morning, was given the right receipt, wrong order. Although they have construction going on, to add to the already busy conjestion, when I went at 6:50am this morning there was 0 customers. Lack of attention to detail clearly. Not even an apology after me saying I had been tgere an hour earlier. Just rolled her eyes and went to drive thru. Had someone else bring me my food. When I was leaving their food service truck felt the need to park in the street blocking their exit. By then I had 5 cars behind me trying to leave. And also also cars in the street trying to bypass him playing chicken with other cars coming towards them. There is an additional parking lot just on the other side of the ChickFale parking lot that could have been utilized to unload. I came back an hour later to exchange my food because unfortunately could not eat what was given to me to find that SAME truck, still there blocking trafgic, cars honking people getting upset and all he was doing was throwing his hands in their air as he did this morning.
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