Representative came to my house to write an estima...

Representative came to my house to write an estimate for a new heat pump system. He was not masked and did not offer to wear one. I made the mistake of allowing him in to just get some info on the indoor and outdoor components while I waited in another room. While inspecting the indoor system, he coughed, uncovered, three times.

At that point, I asked him to leave and text the estimate from his truck...but on further reflection, that doesn't even matter. If this is an example of how you handle your COVID responsibilities and your customers' health, I don't want you to send a crew into my home for several hours.

Collin County likely has 5,000 or 10,000 active cases right now. Your sales people, entering multiple homes every day, likely contact a COVID carrier once a week. Even if you don't care about your employees' health, you should have more concern for your customers.