Zhengwei Yu

Review of Towers and Statesider Apartmen...

Terrible services, inconvenience location, unstabl...

Terrible services, inconvenience location, unstable wifi connection, troublesome equipment, unreasonable charge, not recommend at all.

Terrible services: the manager of this apartment has been changed all the time, so it's hard even to track down the person who is in the charger of the apartment. I spent my whole past year in one of the units at this apartment and try to submit work orders more than five times. The workers would either not fix the problem in the end or not show up at all.

Inconvenience location: on the advertisement, it said the location is perfect for students. Although the apartment is not too far from the main library, I have to cross the whole campus to reach the engineering building, for example. It's so noisy and chaotic downstair near the streets that people get drunk and shout loudly till 2 or 3 am. On top of that, it's impossible to find a nearby available parking space. When you choose this apartment and own a car, it's either paying the 250$ per month parking fee on the nearby garage or ending up selling the vehicle.

Unstable wifi connection & troublesome equipment: I believe most people want their apartment to have stable wifi, especially the towers on state charges the rental fee above average. However, the wifi would go down not occasionally but frequently. I have experienced the terrible wifi connection situation almost once or twice a month. Sometimes the wifi would be totally offline for a whole weekend. During the COVID-19, we could only stay at home all the time, and the wifi is not working for the entire 24 hours, at least. That does not happen to a single unit but the entire floor or whole building of units. I bet that case so much trouble to all the residents. At the same time, all other equipment would bring surprise to your life and make it never boring. There is always something in the unit which is not working. Maybe it's light blub this time, the heat top next time. The AC would not be expected to work in Summer, and the heat never gets up the temperature you want. I tried to fix them and report all those to the apartment, but I learned never to expect them to make it right. So I end up purchasing the AC and heater from the mall.

Unreasonable charge: to be honest, none of the above would be a problem if the rental fee is cheap. But they charger 1250$/month for a 1b1b and 925$/month for a unit in 2b1b. Which is at least 150$/month more than it should. Residents pay that extra money because we expect the better quality of the apartment. Besides, it seems they don't want to return the deposit check in time. I moved out before the end of July, but I get nothing after more than a month. On top of that, they even charge my roommate and me 300$ each just because I return the key a little bit late. We are supposed to move out at 4 pm on July 24th, and I have too much stuff and end up moving out at 6 pm. But I finally empty the room and clean it for them. No matter I make a phone call or send the email to the manager, I get nothing but anger.

That is a horrible experience when I spent my past year at towers on state. I'm so glad I finally move to somewhere else. If you haven't decided which apartment to choose, please consider X01, Lucky, James, hubs, and so on. YOU WILL REGRET if you choose towers on state.