This store is no longer what it once was when they...

This store is no longer what it once was when they were still in Bergschenhoek. No more service to the customer, even if you have already purchased several systems and parts in twenty years.

Bought a new self-assembled PC in separate parts to have them assembled in my old cabinet by their technical service. Would be done after a week. A week later: sorry, we are busy, the management is not giving us extra people, but the PC will be ready in a week. Week later: Yes, no, sorry, we haven't gotten around to it yet.
Put together from misery itself, worked fine, until two years later the motherboard broke down. Of course warranty, but because I had not put the pc together by them, installation costs (25 ) would be charged. I immediately objected, it was entered into the system. Few days later I was able to pick up the PC, was charged 35, 25 installation fee and 10 for cleaning. I object to both costs, as I was not informed in advance of the cleaning and installation costs I disagreed in advance on the above grounds. Finally, after I started to act annoyed, the best man went to management and I walked out of the place without paying with the PC. So you have to stamp your feet on some service, otherwise you will simply pay incorrectly.

Recently bought a USB sound card, especially for 5.1 surround, because my new motherboard had no optical out. I did not get to work properly, sent an email to customer service, but no response at all. Eventually, after a lot of messing around, the thing got to work itself.

I will not come back here and will therefore not recommend this case to anyone (anymore). And trust me, they owed some customers to me ...