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Purchased a bike for my wife in May and loved ever...

Purchased a bike for my wife in May and loved everything about the process and can't say enough good about the sales team, as for the service dept.... Dropped my bike off for service on 6/23 and after 3 months finally got a call stating it was ready. When I arrived the service guys said that some of the repairs they were planning didn't get done. 3 MONTHS and my bike currently is unsafe to drive because the throttle keeps cutting out, I can only imagine turning across traffic and having no throttle. I barely got it home and when I asked the guys about it they acted like it was no big deal and charged me for the "labor" that didn't fix the problem. Extremely disappointed about the lack of communication during the 3 months they had my bike, lack of concern for handing over a bike that is clearly dangerous to ride and their overall indifference about the repairs and the associated costs.

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