Amel Gashgari

Review of GlamSlam Tennis

My husband & I attended Australian Open 2019 and i...

My husband & I attended Australian Open 2019 and it was the most memorable experience ever! Everything was perfect including the hotel, seats, welcome dinner, city tour, and above all the warm reception by grand slam tour staff. Also, Grand Slam Tour staff provided us with exceptional service .. we were able to get tickets for the AO men final just one day prior to the final. We valued that a lot. Thank you.
We have 2 suggestions:
1. To give more options regarding accommodation. We stayed at the Langham hotel which was wonderful, but we were out at the tennis courts almost for 12 hours every day as we had day & evening sessions for the 4th round and Q finals. So, we spent very little time at the hotel. We would have preferred to say in a 4-star accommodation.
2. To provide access to a full hospitality club including food & drinks. The access to hospitality club (Atrium) was not up to our expectations as it didn t include food & beverages and it was always busy, we hardly had a place to sit between matches.