Jarlin Espinosa

Review of VivaColombia

request the refund of 7 tickets on January 12 and ...

request the refund of 7 tickets on January 12 and you have not returned me your answer is always: For us it is a pleasure to help you. We understand your annoyance and we apologize for the inconvenience caused with the refund process, however it is not possible to provide an exact date for the deposit of the money, since this can be done at any time. We hope that the refund will be reflected very soon as it is still being processed. We wish to reiterate our interest in the reimbursement of money. If they ask me why I put 5 instead of 1, I think they really have very cheap tickets, if you understand how it works, it always works well, you do not have problems and people are kind, and it has given many people in Colombia ride for the first time by plane, but they honestly need to improve their internal processes for disbursements.