My wife and I showed up to a very disorganized res...

My wife and I showed up to a very disorganized restaurant tonight. Never made it to the drinks or food. We finally were seated and then waited. Finally a nice young lady came by and asked if we had been waited on, and asked us to be patient because they were in the middle of shift change. She walked off, I then looked around and noticed most the place was not eating and many were without drinks. Who's managing this place, and who changes shifts at a restaurant at 6:15 in the evening. We left.