The place is falling apart, steam room broken on a...

The place is falling apart, steam room broken on a weekly basis, showers just refurbished and since then now they don't have enough power, good luck in washing long hair with that tiny pressure.
Gym equipment is lacking and machines are outdated.
Not near enough proper training machines.. And the one in there are mostly rusty in some the pin get stuck in the rust.
On the good side the stuff are super nice, reception people are all very good and helpful and same goes for safe guards, cleaners, gym floor people and some of the service managers.
(I am not referring about the GM as he is a defensive guy who seems to be living in the office)
The gym or health club as they call it, need some serious refurbishment for being decent, it's a shame as the stuff is great and the space is big, to be fair I sense that the lack of refurbishment is beyond even the GM control and the fault lies in Virgin Active head quarters as they probably don't budget the place as they should.