Matthew Goode

Review of South Cambridgeshire District ...

I called at the county offices in person to make a...

I called at the county offices in person to make a query about my council tax. There was only one receptionist on duty, so I waited for 15 minutes despite the fact it wasn't busy. When I was eventually served the receptionist was very helpful and knowledgeable, handling my query satisfactorily and making it worth calling in person.

I suspect council budget cuts mean it's not possible to employ more than one receptionist, even when one is sorely needed.