BUCKEYE BOY

Review of Southwest General Health Cente...

On 8/22/16 I visited the ER at Southwest Hospital...

On 8/22/16 I visited the ER at Southwest Hospital for an irregular heart beat. They did some blood work and monitored my heart for about 3 hours. They told me that my irregular heart beats were not uncommon and to follow up with a cardiologist. Southwest billed my insurer (Aetna) more than $5000.00. Southwest then proceeded to bill me $1211.00 before I received my explanation of benefits (EOB) from Aetna. When my EBO's came from Aetna I realized Southwest had over billed me. Aetna has since sent me a letter stating that the "case rate" for the procedures Southwest did is $1439.00 but if I went to Parma Hospital the same procedures would have cost only $423.00 Both Southwest and Parma Hospitals are operated by University Hospitals. I called and left a message for the Ombudsman at Southwest. I have not received a return call. Both Southwest and Parma are under the University Hospitals Health care system. How can Southwest justify a more than 300% higher rate for their services? My only mistake was walking through the doors at Southwest and not Parma. Southwest just raped me for walking through their doors.