K

Kaci Johnson

4 years ago

This is for the apartments encore on mustang in g...

This is for the apartments encore on mustang in grapevine that you are supposedly managing .
I have had a letter sent to my apartment and the ones surrounding me about being rude to maintenance and proceeded to cut off the hot water for a WEEK ..that s not even the worst to come to this review, I have put MULTIPLE orders in with issues and it s like pulling teeth to get these people to fix anything. Not to mention the bug infestation they clearly won t address Now here we are a WEEK later of a order I ve called and submitted request of a leak in the ceiling due to all the rain we ve had and they came this morning stating they would glue it to fix it. Mind you this is there upgraded unit. I want to move out and just accept the eviction at this point Management is the absolute most unprofessional people I ve encountered as I am a manager of a million dollar store I know the way customers complain sometimes is ridiculous BUT this apartment complex has the worst at everything coming to living here. I will be trying to call corporate here shortly since I ve had to make a insurance claim on everything ruined due to this leak. ALSO my door was kicked in while I was out of town and there still not addressed the door not locking anymore or coming to fix it.

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