Joe Cox

Review of AutoGuard & Insurance

I would avoid this company like the plague!

I would avoid this company like the plague!
Staff are careless and rude!
After taking out there premium cover after purchasing a BMW from a dealer and having the autoguard bloke there at the time helping the dealer with online sales the guy sold me the premium cover and insisted in getting it as it covers the timming chain and which is common issue which fails on the model one series.

After 6 months of owner ship the car has a ticking noise which turned out to be the chain. Took it to my local garage to be checked over and they agreed it was the chain . And assisted me with puting a claim with the this company autoguard

After getting the garage to remove engine knowing full fact the chain hadn't SNAPPED just streched they insisted that they get photos of the chain. So could proceed with claim




They made every accuse not to pay an I'm literally skint and now owning garage money
And no car!!



So overal I'm let down, Sad and Angry and they see why mental health is such a big deal these days as this stress doesn't help my depression!!