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voyageur 94

3 years ago

Good points :

Good points :
- very friendly staff (except a waitress at the bar on Saturday 02/15 in the evening)
- cleanliness
- correct breakfast
- free parking
- Valentine's Day pack
Negative points :
- the hotel hosts events, this Saturday night there was a corporate party on the ground floor, music was heard on the 5th floor until dawn. Impossible to rest peacefully. I can't even imagine those who were on the 1st floor.
- pool water temperature too cold
- sauna area too small compared to the capacity of the hotel, so no deckchair for everyone and access to the sauna / hammam limited unless they are on top of each other
- quality of bedding to review
- lack of coffee / tea maker in the room
- we called room service which did not answer the phone, we had to call the front desk to successfully order

The host responds to the comments by specifying that they are escalating internally ... but obviously not really since some points have already been mentioned by others and it has not changed anything

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