Lucas Hendrickson

Review of LANtek Communications, Inc.

A Lantek Contractor came out to run a new line in ...

A Lantek Contractor came out to run a new line in the house for my new Greenlight service. He couldn t get it working, and said there was an issue between the pole and the house. He said he needed to have Greenlight themselves come out and fix it, rather than Lantek.

A Greenlight tech came out to take a look. The line between the pole and house was broken, and needed to be replaced. It was a brand new line as they had just done construction in the neighborhood. But, guess who installed the line in the first place! Lantek.

The Lantek techs straight up installed the line incorrectly, breaking the fiberoptic cable and it was pulling out of the casing. Anyone could see it was done wrong and they left it in a non-working state. Then the Lantek tech that came for the install said it was Greenlight s problem. Turns out, most of the houses in our street had similar issues.

Greenlight should find a new contracting company to work with.