4 stars overall but 5 stars for the staff members ...

4 stars overall but 5 stars for the staff members as they are super helpful. The room we got was missing couple of stuff: interior decorations missing, no bathrobes and the minibar misses out on any nibbles.
How can you provide a minibar and not provide any biscuits/peanuts? This is one of the first hotel I've been to where they've cut cost this way.
Also the main restaurant 'Show' has no A/C so be mindful that you will be 'enjoying' your food while sweating on a hot day. There's fans but they don't help much.
Also, as most of the customers will be tourists, they have a very short supply of international power plug converters, recommend bringing your own.
All inclusive package is highly recommended as it's good value for money.
Hotel details:
Large swimming pool, lots of outdoor activities, medium size rooms but very clean and again super helpful and nice staff members.