The vehicles have them in very bad condition. One ...

The vehicles have them in very bad condition. One of them has repeatedly stranded us on the road and we have been late for work. In the middle of summer without air conditioning and without water.

We called the company to ask for proof of why we were late for work, since it was not our fault; and a slightly ill-mannered and impertinent lady, a certain rose, told us that there are no reasons to justify such incidents, we asked her for the complaint sheet and she told us that this should have been done at the time inside the bus.

The truth is that it benefits us more to buy a car than to use public transport.