Ethan Yager Review of John Moore Services
We called John Moore to come out and look at our A...
We called John Moore to come out and look at our AC because they offered free estimates. The tech told us our breaker was fried and that our compressor was "totally grounded out". He said he tried replacing the capacitor but it wouldn't start and that we needed a whole new system. (He said his manager wouldn't let him replace just the compressor... no I needed the works Lol) Quoted me around $5000 for all the work. Offered me a line of credit and everything. I felt it was more of a sales pitch than an honest technical diagnosis. I told him I would need a second opinion and Id get back if I wanted to proceed. I called a high ranking company off Angie's list (John Moore is NOT by the way). They came out, replaced a capacitor and all was well. Breaker was fine, compressor wasn't grounded out. $250 and no bs sales pitch. I told the tech I had tried John Moore... he said "Let me guess, they tried to get you to replace the WHOLE system, right?". I am really glad I followed my instincts and didn't let John Moore gouge me. Beware and get a second opinion.
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