We had a technician come out this morning, from th...

We had a technician come out this morning, from the review website his name was Pedro. He was amazing. Professional and knowledgeable and happy to educate me as I hawked over him. He was personable and patient. We had used a crappy company called Quality Air of America who did not know what they were doing and tried to scam us out of a lot of money. John Moore Services was the exact opposite. The wiring problem was diagnosed, no BS included. Technician got right to work. Solved the problem and did not leave our home until he ran multiple tests ensuring our soon to be newborn baby would not be left out in the cold. It must be tough working Thanksgiving weekend but our Tech was all cheers. Best part, reasonably priced. We have heat! Now, they did overbook and were able to come out the first weekend we scheduled but they made up for it because our tech was here right at 10 am and even called us when he was 5 mins away. This is five stars. Don t get robbed or fooled by any other company. Thank you JM you have a customer moving forward.