I'm not sure what all the fuss is about with poor ...

I'm not sure what all the fuss is about with poor reviews for Soundpath. One person was upset because of their "aggressiveness". I, for one, have appreciated their calls to let me know about services that I had no clue of, and I'm a BIG researcher. They even called me as soon as they approved a referral for an MRI I desperately needed instead of just sending me a letter. Their customer service team has always been helpful and actually sound like REAL people over the phone - not just like robots which I've encountered with large corporations. This shows they have an excellent training program. And to let you know, I am extremely picky.

One aspect I do not like, and would give them five stars if this were not so, is that their copay for specialists is high. I have registered a complaint about this but apparently the CEO has not received the many calls regarding this. Otherwise, until I stop getting good responses or service from them, I'll give four stars.