While attempting to secure a VA loan for a new hom...

While attempting to secure a VA loan for a new home purchase, my realtor suggested using Tidewater Mortgage and Angela Sebree. Things started off wonderfully, and my husband was preapproved for more than the amount we needed for the home we chose. Everything was going well, and we were ready to lock at 3.78% with just my husband on the loan, and then Angela said she could get the interest rate lower if I was added. So, we started the process again with me added.

This is where EVERYTHING turned on it s head. Not only was Angela not able to lower the interest rate, it was HIGHER even with us BUYING multiple points, which we could not afford to do. Communication became sparse and multiple credit checks were run on both of us, impacting our credit. We finally gave up and called the original mortgage company, Veteran s First, that we were going to use, and with just my husband on the loan, he locked us right there on the phone at 2.89% without us buying any points at all. Even though it took a lot of juggling and pushed our closing back a week, we switched on the spot.

Once we switched, our new mortgage company found a LOT of personal documents that the VA requires for a basic preapproval that Ms. Sebree had not acquired, leaving me to wonder how we had gotten as far as we reportedly had in the process, or if we had been lied to about how our loan had progressed.

The level of unprofessionalism shown left a horrible taste in my mouth about Tidewater Mortgage. Please consider your choice of mortgage company strongly, especially if you re going for a VA loan.