M Orch

Review of O'Connor and Associates

terrible service. I wish I had read other reviews ...

terrible service. I wish I had read other reviews before I hired them. Same thing others experienced, O'Conner showed up at the protest (San Jacinto County), just agreed with the assessors and signed the agreement closing the protest. We spoke with the assessor afterwards and they told us the person from O'Conner was terrible and did nothing to protest our value and by them having signed off, we waived the formal protest. I called O'Conner to speak to my "rep" but they never called me. I got calls later wanting to talk with me only after I wasn't paying their $50 bill. I gave O'Conner a chance to just walk away from this fiasco and chalk it up to a bad day, as they had already done their damage. I discussed this with at least 3 of their call center collections employees live on the phone, but they have now hounded me for 2 months for their $50 invoice, so I paid them and am writing my review as I advised them I would. I am sharing my story in hopes that I at least save a couple hundred folks from making the same mistake. These guys are completely worthless if you need a real protest, they are just processors going through the motions. My tax bill had gone from $9000 per year to $18000 and they saved me $100.