I was recommended by this company from my neighbou...

I was recommended by this company from my neighbour in start of May, the women was real nice as always she said 2 weeks we will have your IVA sorted 5 months down the line here I am they changed companies as the creditors they were charging too much in hidden fees so still in the process with a different company. But Creditfix still took money from my account even though they aren't aloud until the case is accepted so I've been calling every day same excuse our payments team don't understand why it hasn't gone back in your account you have to wait the business days its been over 7 working days maybe its your bank of course it is the banks fault. Just avoid these cowboys I also found out some creditors wasn't even contacted as they've still been calling me. AVOID!!!!!!!! I've gone through so much stress and tears with this company