Krystal Lobo Review of Hotelcare Ltd
Bunch of liars if you ask me. I was grateful they ...
Bunch of liars if you ask me. I was grateful they took me on because I had been looking for work for a year. However they lie about everything. They lie about the money and how it's being paid, they lie about extra hours. They don't come straightforward and tell the truth. They re not helpful when you have complaints to make about abuse from the Head Housekeeper or other staff members. Instead it's more of they say one thing to you and say something else to the Head Housekeeper and then you get verbally abused by the boss for writing a formal complaint about what has been going on. There is no one who wants to help and even when there is, you re told to no longer contact the person. The hotel I was at was Citizen M Hotel in Shoreditch near Liverpool Street. I suffered a lot working for Hotel Care under the new boss, and all I got in return was verbal abuse, arguments, holding me back after work for almost an hour to just shout at me, putting me down every day before, during and after the shift, and I always went home in tears because of the behaviour and nasty attitude from the new head Housekeeper. No matter what I told hotel care, it was unheard and twisted so she could have a go at me. There wasn't anyone to help me out with the ongoing situation that in the end drove my asthma to get worse and for me to leave. The payment of the money was ridiculous, get half in two weeks and the other in another two weeks after the first. But it was always done like back payment so not something you could rely on if you had just left another job or just signed off benefits. I enjoyed it at first but after the new replacement, I hated my job because of the way this woman was rude to me and her threatening to get rid of me and cut my hours. Hotel Care didn't help my situation and I can see why other people left.
Comments: