Kade Brantingham

Review of Pedal Pushers Cyclery

The guy who appeared to be a manager or owner of t...

The guy who appeared to be a manager or owner of the shop was incredibly rude and seemed to be on his high horse about everything bike related. Being very involved in the cycling community I feel embarrassed that he is the one who people getting into the sport have to deal with. Unless you have a $5,000 credit card limit you can t rent a bike from this shop as they put a hold of that amount on your card on top of the $150 demo fee. We were fully prepared to buy a bike today but are taking out business elsewhere as they didn t even explain this fee or try and make it right after we expressed frustration. I ve demoed many bikes from many shops and I ve never dealt with a situation like this. Disappointing. When we explained why we were taking our business elsewhere the manager/owner walked away and threw his hands in the air saying I m not going to deal with this so I am not going to deal with his business ever again. Take your business elsewhere. Great shop, great products and mechanics, but terrible customer service and completely embarrassing to all of cycling.