James B

Review of Tim Lally Chevrolet

This was my second time around getting a car at Ti...

This was my second time around getting a car at Tim Lally Chevy and it won t be the last. I first dealt with Alex Reed in 2015, who was very knowledable, friendly, and passionate in his interactions. He made what is typically a frustrating and tedious event of buying/leasing a car into something that was enjoyable.

As my lease was ending soon, I ventured back to Tim Lally for another vehicle. I found that Alex had moved to a new department and wouldn t be able to help me. He said he would set me up with someone who was like minded as him and would give the same level of service he did. Enter John Kuivila.

I give 150% credit to John for putting up with me. I m a researcher at heart and I try my best to get the most of my money. I probably asked at least 50 questions, maybe even 100. About the car, about alternative options, about finances, pretty much everything you could think of. And John answered all of my questions with understand, patience and a great sense of humor. I felt that he truly worked WITH me, instead of trying to get the best deal OUT of me. He was transparent in his work and his logic, and was upfront about costs, even giving options for different payments and such.

He was more available than I could ever imagine, answering questions for me after closing hours via text and email. He followed up with me within minutes of a text, which is unreal when you think about how busy everything is.

I highly recommend Tim Lally Chevy as a whole. I ve had friends and family go to them for their cars and have been completely blown away by their service. If you do end up going there, ask for John, and you will experience buying a car in the most positive way.