Emese Kis

Review of Haliburton Highlands Health Se...

I had two good experiences at this outlet before w...

I had two good experiences at this outlet before when I visited with grandchildren.
However, when I went in with a very painful wrist that turned out to be broken in three places, I was made waiting 2 1/2 hours, looking at many other patients being served who came after me. I was wondering whether they had me wait because I complained about the pain while seeing others getting in ahead of me; staff told me they were acute whereas I wasn t.
The doctor referred me to Peterborough. Except the Peterborough hospital told me 3 days later when I called, that they never got my referral.
When I telephoned to make sure that my referral was sent finally, I got a flippant things get lost answer, I was never told that they will try harder next.
Very disappointing experience. It also thought me that perhaps the best attitude to not say anything, don t call staff s attention, so that they won t be tempted to abuse their power.
Now I wonder if anyone will read this review and perhaps respond.