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Karen Goldsborough

3 years ago

My physician called in an order for me a week ago....

My physician called in an order for me a week ago. After talking to 5 people who stated someone from customer service will be back in contact with me, today I speak with a representative who tells me they get 50 orders a day and it could take up to 2 wks. before customer service rep calls me back and then they will call my insurance co and then that could take up to another because people are having more elective surgeries. She even went on to say there is a hospital that told her her husband's cancer would be an elective surgery, so he was going to have to wait to have his elective cancer surgery to save his life. There are too many other companies that would be glad to have your business and treated you as such!

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