So poorly run. Some of the worst customer service ...

So poorly run. Some of the worst customer service I have ever had especially in the office at Koh Rong. Went in to ask if there was a pick up for the boat as we stayed about an hours walk from the main pier. The person behind the desk just laughed at me, spoke to another employee in, laughed some more and ushered me out of the office. After I asked again about a pick up they said no pick up,o ly here at the pier. So we had to book transport to the pier which cost us $20. When we got on the boat there was a pick up at 4k beach! Which was hugely closer for us. So furious about this. They also treat the people like cattle, don't care about your belongings and do t tell you what's happening or where the boat is actually going. Told 45 minutes, took 1 and a half hours. Complete joke of a company.