A disaster, I bought a sports product that should ...

A disaster, I bought a sports product that should have been delivered and installed in ten days after the purchase, with a date indicated on 11/4/19 and we are still waiting for 11/12/19 and do not even know where my purchase is or the reason why they have not delivered it. Even they lie to me telling me that today the carrier has contacted us to agree on the delivery and certainly no one has done it .... well, a lack of control ...
The English Court of Pure Postureo !!! ... lacks an efficient system of control over the delivery and installation of the products it sells, thus breaching its contract ... specifically in relation to fitness machines.