Austin Petras

Review of Vision Care Center, P.C.

I was simply trying to schedule my first consultat...

I was simply trying to schedule my first consultation. I had spoken to a consultant about a particular procedure I was interested in & wanted to continue with scheduling an appointment. I had been put on hold for 15 minutes & decided to call back because I felt I was forgotten about. The lady picked up and told me I would have to be on hold again....I was on hold until it sent me to their voicemail system, which I left a voicemail...shortly after which, I received a call back & was given an apology for the delay..her coworker had just gone on break & the other was at home..so the other lady I had spoken to simply did not care about my interest in this business. As I was giving more details to the other consultant, I was abruptly put on yet another hold which I did not appreciate nor understand why I was dealing with this place if they could not simply give me the time nor day to schedule an appointment. A rough experience for a first impression to say the least.