Couldn't get them to do the job

Couldn't get them to do the job

Team walked in on Monday afternoon and cancelled work for the day. Came in on Tuesday, did minimal work, left gas lines loose, didn't seal up holes to the outside, left tools, left the old water heater that they were supposed to take with them and trash everywhere. I had to dispute the final payment in order to get them to come back. By Friday they picked up the old water heater and abandoned tools but still have to finish the detail work. My recommendation - If you give a deposit and have a second payment at the end of the project, freeze the card until they finish the job so they cant pull the money until the work is done.