Thomas Neumann

Review of Steigenberger Airport Hotel Am...

That was the worst performance in a long, long tim...

That was the worst performance in a long, long time.

First of all ... a shuttle service that only starts 2 hours after the airport has started operations (first flight) is almost laughable and provincial for an alleged Steigenberger Airport Hotel.

The other way around ... to catch one of the first KLM flights (mine at 06:55), you easily pay another 30 euros for a taxi on top. An impudence. I haven't seen it like this before, and certainly not in this hotel class.

As I said, provincial hotel.

But that also corresponds to the rest of the performance.

Swapped the room 3 times until it finally worked.

The first room greeted me with old dishes in front of the door.
The room itself had more of the charm of an office, including non-opaque blinds (the room was simply impossible to get dark) instead of passages and a worn bathroom.

I left the second room immediately (single beds instead of a double bed, as booked and confirmed).

The third room finally had curtains, a double bed and an attractive bathroom (with an empty shower gel holder), ... and the charm of my 80s youth room (ash, anthracite veneer).

I can confirm the sagging mattresses criticized by other reviewers. Sometimes you roll from the middle of the bed (double bed) to one side.

None of the 3 rooms were CLEAN. The layer of dust on the blinds in the first room was actually remarkable.

In the last room in the bathroom there was old hair and tobacco crumbs on the coffee table.

I was once in a Steigenberger in Egypt (and sometimes similarly horrified). At some point it came out that they only buy the name there from Steigenberger, but in Prinziep it has nothing to do with a real Steigenberger.

Seems to be the same here.

The staff in general was polite and arrogant. Sometimes they accidentally smiled. It was probably more malicious glee.

The actual (and only) highlight was the steak (200gr, 21 including side dishes) in the sports bar.
This was of a really outstanding quality and perfectly grilled, at a great price / performance ratio. The puddle of wine in the glass for 5.85 unfortunately almost neutralized the positive impression.

Conclusion: to eat in the sports bar and then sleep somewhere else.